Privacy Policy

Scope

This policy outlines how Dublin Moves Made Easy processes personal data during the provision of services and thereafter for the set data retention period.

Data Protection

Dublin Moves Made Easy's Data Protection Policy is characterised by the following key guidelines for the handling of personal data:

Obtain and process personal data fairly.
Keep personal data only for one or more specified, explicit, and lawful purposes.
Process personal data only in ways compatible with the purposes for which it was given to you initially.
Keep personal data safe and secure.
Keep personal data accurate and up to date.
Keep data in a format which is easily transferable.
Ensure that personal data is adequate, relevant, and not excessive.
Retain personal data no longer than is necessary for the specified purpose or purposes.
Give a copy of his/her personal data to any individual, on request.
Delete personal data upon request from the individual.
Notify the appropriate parties within the specified timeframe in the event of a personal data breach.

Data Processing

The processing of personal data is only permitted under the following reasons:

Legal Purposes- The processing of personal data in order to remain compliant with regulatory requirements.
Contractual Obligations- The processing of personal data is required to complete contractual obligations.
Explicit Consent- The processing of personal data with the explicit consent of the data subject.

Personal data shall only be processed for the purpose by which the data subject or Proprietor originally disclosed the data for. Explicit consent must be obtained for any processing activity outside of what is required for contractual obligations and regulatory requirements. Data subjects hold the right to withdraw consent for processing at any time. Under certain circumstances, other legal requirements shall hold primacy over restrictions set out in Data Protection Acts (e.g., retention of assignee name on invoices for tax purposes). These legal requirements are subject to strict conditions and should only be availed of where authorised by

the Data Protection Officer.

During the data collection process Dublin Moves Made Easy shall explicitly outline the processing activities involved in the service delivery process in order to remain transparent as to the purpose of the data gathering. Dublin Moves Made Easy shall ensure that the consent of the data subject is obtained wherever required for the collection process. The data being obtained shall never exceed what is required for contractual obligations and regulatory requirements, hence a strict policy is in place dictating that the minimum amount of required data possible is what shall be gathered by Dublin Moves Made Easy

The processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data

for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation is prohibited. The processing of such data may only occur with the explicit consent of the data subject and only for the purpose of meeting contractual obligations, and Dublin Moves Made Easy policy dictates that such processing should always be avoided whenever possible. The Data Protection Officer shall

be notified immediately of any instance where the processing of such data is suggested, requested, or required,

Data Retention

Data shall only be retained for the period of time required by contractual obligations or regulatory requirements, whichever of the two is longer. The standard data retention period for Dublin Moves Made Easy for tax purposes is seven years from the date of invoicing. The category of data retained shall only be relevant to the intended and agreed specific purpose(s), all data outside of the above scope or that is no longer required shall be routinely deleted. Certain circumstances specific to the Relocation industry may require extended retention periods, such as the retention of Employment Permit data in order to facilitate future permit renewals and household information on properties being managed on the behalf assignees who have repeated lease renewals. In any case, explicit consent shall be obtained for any of these scenarios which lie outside of contractual obligations or regulatory requirements.

Data Disclosure

Dublin Moves Made Easy may disclose personal data to third parties:

Where required or permitted to by law to do so.
To fulfil contractual agreements.
Where the data subject has requested such.

Rights As a Data Subject

At any point while we are in possession of or processing personal data, the data subject has the following rights:

Right of access - the right to request a copy of the information that we hold.
Right of rectification - the right to correct data that is held that is inaccurate or incomplete.
Right to be forgotten -in certain circumstances the data subject may request that the data held be erased.
Right to restriction of processing - where certain conditions apply to have a right to restrict the
processing
Right of portability - the right to have the data transferred to another organisation.
Right to object - the right to object to certain types of processing such as direct marketing.
Right to object to automated processing including profiling -the right to be subject to the legal
effects of automated processing or profiling.
Right to judicial review -in the event that Dublin Moves Made Easy Services DAC refuses a request under rights of access, the organisation must provide a reason as to why. The data subject holds the right to lodge a complaint regarding this refusal.

All the above requests will be forwarded on should there be a third party in the processing of personal data.

Requests, Complaints & Queries

All requests, complaints and queries can be directed to Dublin Moves Made Easy’s Proprietor and/or where applicable the relevant supervisory authority.